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CONTACT EQRM
Let’s start with your requirements.
Request certification, discuss a transfer or ask about an existing certificate. Choose your enquiry type and we’ll guide you through the relevant details.
PREFER EMAIL?
Write to EQRM.
Include your organization and a short description of your request. For an existing enquiry, include its reference.
A CLEAR START
The right details. The right next step.
You do not need a complete application to begin. Describe the requirement and share what you know.
Useful to have ready
Your organization and country
Your activities and relevant sites
The standard or customer requirement
Existing certificate details, if relevant
Your activities and relevant sites
The standard or customer requirement
Existing certificate details, if relevant
Checking a certificate?
Search its number first. Use this form if the record is missing or you need clarification.
Please do not send passwords, identity documents, payment details or confidential evidence through the initial enquiry. If further documentation is needed, request an appropriate way to share it.
Your details are stored privately for EQRM to review and respond. Read the Privacy Notice for enquiry records, retention and data requests. Please provide only information needed for this request.
AFTER YOU SEND
From an enquiry to an informed next step.
01
Keep your reference.
A successful submission displays a receipt reference. Save it for any follow-up about your message.
02
Requirements are reviewed.
EQRM reviews the enquiry type, requested scope and available information. Further details may be needed.
03
Confirm the next step.
The response may request clarification or explain the appropriate process. Receipt is not a quotation or a certification decision.
USEFUL ANSWERS
A little more clarity.
Practical answers before your next step.
How do I request a certification quotation?
Choose New certification or Integrated certification in the form. Include your organization, country, intended standard or business requirement, and activities. Approximate personnel, operating sites and a target date help with the initial review. EQRM may request further information before confirming a proposal.
What if I am not sure which standard is relevant?
Write “Not sure” in the standard field and explain the customer request, operational objective or contract requirement in your message. You can also use our standard guides to compare the subjects each management system addresses.
How do I enquire about transferring a certificate?
Select Transfer an existing certificate and provide the current certification body, standard and certificate status. Include the certificate number and expiry date if available. A transfer requires review; sending an enquiry does not transfer the certificate or change its status.
Where can I verify a certificate or report a discrepancy?
Start with the verification page. If a record cannot be found or appears incorrect, select Certificate verification query here and include the certificate number if known. Do not assume a certificate is valid or invalid solely because a search returns no result.
Can I submit a complaint or appeal through this form?
Yes. Choose Complaint to raise a concern, or Appeal a certification decision to request review of a decision. Explain the issue and include a relevant reference or decision date. You can also email info@eqrmcert.com. Receipt records your message; it does not determine the outcome.
What happens after I submit my enquiry?
A successful submission is stored privately and displays a reference for follow-up. EQRM can review your message and contact you at the email provided. Keep the reference and contact info@eqrmcert.com if you need to follow up. Submission is not a quotation, engagement acceptance or certification decision.
EXPLORE WHILE YOU PREPARE