Home Use of Certificates and Certification Marks

EQRM INFORMATION

Use of Certificates and Certification Marks

Certification claims must accurately identify the certified organization, management system and scope. A certificate or mark should not suggest approval beyond what has been assessed and authorized.

Before displaying a mark

Obtain the applicable written permission and usage conditions from EQRM. Use the approved artwork and accompanying wording. A copy of an image obtained from another website is not permission to use it.

The conditions may differ for a certification mark, an accreditation mark and a combined display. Permission to use one does not automatically authorize another. The SCAS name or mark must not be presented in a way that implies the client itself is accredited.

Describe the certified scope accurately

Identify the certified entity and relevant management-system standard. Where certification covers selected locations or activities, the surrounding text must make that limitation clear. Do not suggest that every company in a group is certified because one entity holds a certificate.

A management-system certificate must not be represented as product certification, a guarantee of individual product performance or a license issued by a regulator. Product packaging and accompanying information need particular care because readers may interpret a mark as referring to the product itself.

Certificate copies and changes

Share certificates in a form that preserves the relevant identity, scope, standard, dates and issuer information. Do not alter a certificate to add locations, remove limitations or extend its validity. Requests to correct or revise certificate details should be sent to EQRM for evaluation.

Keep public claims aligned with the current status. If scope is reduced, update affected claims. Where certification is suspended, withdrawn or expires, follow the applicable instructions concerning certificate and mark use.

Reporting a questionable claim

Email info@eqrmcert.com with the organization name, certificate number if known, and the page or document containing the claim. Explain what appears inconsistent. For routine status checks, use certificate verification.

Questions about a proposed display should include the complete context, such as the surrounding text and intended placement. Reviewing a mark in isolation may miss a misleading implication created elsewhere in the material.

RELATED INFORMATION

Accreditation & scope

Impartiality

Certification policies

Complaints & appeals

Editorial policy

Privacy notice

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A specific question deserves a clear answer.

Include the page, certificate or application reference and explain what you need to resolve.